{"id":61446,"date":"2026-10-01T09:00:00","date_gmt":"2026-10-01T09:00:00","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/who-owns-ai-risk-at-work-business-and-tech-leaders-cant-agree-pwc-survey-finds\/"},"modified":"2026-10-01T09:00:00","modified_gmt":"2026-10-01T09:00:00","slug":"who-owns-ai-risk-at-work-business-and-tech-leaders-cant-agree-pwc-survey-finds","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/who-owns-ai-risk-at-work-business-and-tech-leaders-cant-agree-pwc-survey-finds\/","title":{"rendered":"Who owns AI risk at work? Business and tech leaders can\u2019t agree, PwC survey finds"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>ZDNET\u2019s key takeaways<\/strong><\/h3>\n<ul class=\"wp-block-list\">\n<li>PwC reveals business leaders can\u2019t agree on who is responsible for AI.<\/li>\n<li>AI agents may lack the identity controls that manage employees today.&nbsp;<\/li>\n<li>Is a dedicated AI executive or leader the answer?<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p>Artificial intelligence (AI) adoption continues to surge, with agentic AI and large language models (LLMs) now integrated into everything from enterprise applications to chatbots that help you with food delivery.<\/p>\n<p><strong>Also: <a href=\"https:\/\/www.zdnet.com\/innovation\/llmjacking-business-ai-bill-cost-how-to-stop\/\">LLMjacking can run up your business\u2019 AI bill fast \u2013 how to stop it<\/a><\/strong><\/p>\n<p>The benefits of AI are clear: it can streamline business operations, reduce manual workloads, serve as a research and analysis assistant, and give employees tools that make day-to-day work less strenuous and time-consuming.&nbsp;<\/p>\n<div class=\"wp-block-ziff-davis-exco-video is-injected\" id=\"exco-video-block-6a8e06fe4d2cfb09fd68fb54-1339372-1\" data-exco-video-id data-exco-playlist-id=\"6a8e06fe4d2cfb09fd68fb54\" data-exco-video-title data-exco-video-src data-exco-video-duration=\"0\" data-exco-video-poster data-exco-suppress-ads=\"0\" data-exco-autoplay=\"0\" data-exco-sticky=\"1\">\n<p class=\"exco-video__eyebrow\">More from ZDNET<\/p>\n<\/p><\/div>\n<p>But we\u2019re now experiencing the trade-offs. Rogue <a href=\"https:\/\/www.zdnet.com\/innovation\/ai-models-hack-businesses-who-is-responsible\/\">AI models<\/a>, friendly AI hacking i<a href=\"https:\/\/www.zdnet.com\/article\/openai-hugging-face-attack-agent\/\">nnocent companies<\/a>, potentially thousands of <a href=\"https:\/\/www.zdnet.com\/tech\/ai-firms-investigate-tens-of-thousands-of-incidents-of-ai-going-rogue\/\">AI-related security incidents<\/a> being investigated, and AI agents acting as <a href=\"https:\/\/www.zdnet.com\/innovation\/llmjacking-business-ai-bill-cost-how-to-stop\/\">new entry points<\/a> into corporate networks.&nbsp;<\/p>\n<p>Who should be responsible and take ownership of AI when things go wrong? According to new research from PwC, businesses can\u2019t agree.&nbsp;<\/p>\n<h2 class=\"wp-block-heading\">Cybersecurity and AI in the boardroom<\/h2>\n<p>On Friday, PwC released its <a href=\"https:\/\/www.pwc.com\/us\/en\/services\/consulting\/cybersecurity-data-tech-risk\/library.html\" target=\"_blank\" rel=\"noopener\">Digital Trust Insights<\/a> 2027 report, which surveyed approximately 4,000 business and tech leaders across 71 countries.<\/p>\n<p>According to the survey, no single role has a clear responsibility for managing agentic AI or its security, although awareness of both the benefits and disadvantages of AI has reached the board level in around half of businesses.&nbsp;<\/p>\n<p><strong>Also: <a href=\"https:\/\/www.zdnet.com\/tech\/ai-firms-investigate-tens-of-thousands-of-incidents-of-ai-going-rogue\/\">Rogue AI incidents hit \u2018tens of thousands\u2019: Can businesses trust these tools?<\/a><\/strong><\/p>\n<p>In total, 47% of those surveyed said cybersecurity is a standing agenda item for boards, which is far from enough. However, the foundations are there: nine out of 10 business leaders said practices like board oversight, executive accountability, and enterprise risk integration are now in place.&nbsp;<\/p>\n<p>On AI, about a third of organizations (33%) have recognized the need for accountability and hired for dedicated AI roles, including AI chief officers and AI board members.<\/p>\n<h2 class=\"wp-block-heading\">CEO, CIO, CISO, or AI chief?<\/h2>\n<p>PwC\u2019s research reveals a problem in the enterprise sector: whether these AI roles also include overall accountability or responsibility for AI-related security and governance.&nbsp;<\/p>\n<p>Overall, 29% of CEOs and security and risk leaders said accountability sits with the CIO, CTO, or a similar technology role. 17% of respondents said the responsibility lies with the CISO or cybersecurity teams, while 26% said it should stay with \u201ca dedicated <a href=\"https:\/\/www.zdnet.com\/innovation\/google-ai-productivity-addiction\/\">AI leader<\/a> or AI function.\u201d<\/p>\n<p>In addition, 11% of respondents said accountability is unclear, with responsibility shared across multiple roles or functions.&nbsp;<\/p>\n<p>The research shows that while the enterprise understands someone needs to take responsibility for agentic AI and the security issues around its deployment, monitoring, and security, the chain of responsibility hasn\u2019t yet been defined.<\/p>\n<p><strong>Also<\/strong>: <a href=\"https:\/\/www.zdnet.com\/innovation\/ai-models-hack-businesses-who-is-responsible\/\"><strong>Who\u2019s responsible for catching rogue AI agents? You are<\/strong><\/a><\/p>\n<p>It was only <a href=\"https:\/\/cybersecurityventures.com\/backstory-of-the-worlds-first-chief-information-security-officer\/\" target=\"_blank\" rel=\"noopener\">back in 1994<\/a> that the first formal CISO, Steve Katz, was hired by Citigroup to handle the aftermath of Russian cyberattacks. Now, the idea of a medium-to-large business without one is almost inconceivable.<\/p>\n<p>CIOs and CISOs generally have enough to handle, so adding new AI-related security management and control could be too much of a burden. If so, we may be on the verge of a new hiring drive for AI-expert CISO counterparts: the CAISO, a chief AI security officer.<\/p>\n<h2 class=\"wp-block-heading\">Can technology close the gap?<\/h2>\n<p>While the enterprise at large experiments with defining AI accountability and dividing responsibilities across different roles, technology can now assist businesses in maintaining control of their AI agents.<\/p>\n<p>Jim Taylor, Chief Product and Strategy Officer at RSA, told ZDNET that the same identity controls that have secured human users for decades need to be used to manage agentic AI.&nbsp;<\/p>\n<p>It\u2019s easy to forget that each AI model, or agentic AI deployment, has an identity. They are linked to a set of credentials; they have varying levels of access to resources and information, and can perform tasks or act on behalf of a human employee.&nbsp;<\/p>\n<p>Just as we have passwords, <a href=\"https:\/\/www.zdnet.com\/article\/best-zero-trust-security-platforms\/\" data-type=\"post\" data-id=\"1033903\">zero-trust principles<\/a>, <a href=\"https:\/\/www.zdnet.com\/article\/why-multi-factor-authentication-is-absolutely-essential-in-2025\/\" data-type=\"post\" data-id=\"1077843\">multi-factor authentication<\/a> (MFA), and other access controls that verify our identities, Taylor suggests each agentic AI build should have the \u201csame identity controls that have been securing human users for decades.\u201d<\/p>\n<p>That\u2019s not to say this removes the need for a leadership-level human overseer, but by boosting security through agentic AI governance controls, organizations can better prepare for the ongoing risks associated with AI.&nbsp;<\/p>\n<p><strong>Also: <a href=\"https:\/\/www.zdnet.com\/innovation\/okta-blueprint-alliance-ai-agents-oauth-kill-switch\/\">AI agent kill switch urged by Okta-led alliance \u2013 how businesses could make it work<\/a><\/strong><\/p>\n<p>For example, a centralized platform could register AI agents sanctioned to operate in corporate networks, and each agent could be tied to a human owner who must personally authorize high-risk actions.&nbsp;Taylor also suggests that organizations deploying AI should ensure governance controls mapped to industry frameworks are applied, and that AI agents be evaluated frequently and decommissioned when they are no longer needed.<\/p>\n<p>\u201cCompanies will keep investing in AI, but they\u2019ve brought on workers they don\u2019t see and can\u2019t control,\u201d Taylor commented. \u201cThose agents won\u2019t be held in compliance violations \u2014 but the organization will. If they do deploy agents, then they\u2019ll need the means to keep them secure.\u201d<\/p>\n<section class=\"zd-disqus\" data-zd-disqus data-disqus-shortname=\"zdnet-1\" data-disqus-identifier=\"1339372\" data-disqus-url=\"https:\/\/www.zdnet.com\/innovation\/pwc-digital-trust-insights-2027-ai-risk-responsibility\/\" data-disqus-title=\"Who owns AI risk at work? Business and tech leaders can\u2019t agree, PwC survey finds\" data-disqus-api-key=\"y0Dp0T6itn9rbTvSf2xkzkhaUL7c5EJsmaWF3XYBqXNz8GHH7wSX1nXi4qzdihWV\" data-disqus-show-label=\"Show Comments\" data-disqus-hide-label=\"Hide Comments\"> <button type=\"button\" class=\"zd-disqus__toggle\" data-zd-disqus-toggle aria-expanded=\"false\"> <span class=\"zd-disqus__toggle-text\" data-zd-disqus-label>Show Comments<\/span> <svg class=\"zd-disqus__toggle-icon\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" aria-hidden=\"true\" focusable=\"false\"> <path d=\"M7 1 V12.5 M2.5 8 L7 12.5 L11.5 8\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/> <\/svg> <\/button> <\/p>\n<div class=\"zd-disqus__panel\" data-zd-disqus-panel hidden>\n<p class=\"zd-disqus__consent\" data-zd-disqus-consent hidden>Please accept cookies to view the comments powered by Disqus.<\/p>\n<\/p><\/div>\n<p> <noscript>Please enable JavaScript to view the comments powered by Disqus.<\/noscript> <\/section>\n<div class=\"articleAuthorBioFooter-container\">\n<div class=\"articleAuthorBioFooter\">\n<div class=\"articleAuthorBioFooter_body\">\n<div class=\"articleAuthorBioFooter_nameBlock\">\n<div class=\"c-cmsImage articleAuthorBioFooter_image\"> <picture class=\"c-cmsImage_image\"> <img alt=\"Charlie Osborne\" src=\"https:\/\/www.zdnet.com\/wp-content\/uploads\/sites\/3\/charlie-osborne.jpg?w=64\" srcset=\"https:\/\/www.zdnet.com\/wp-content\/uploads\/sites\/3\/charlie-osborne.jpg?w=128 2x\" class=\"avatar avatar-64 photo\" height=\"64\" width=\"64\" loading=\"lazy\" decoding=\"async\"> <\/picture> <\/div>\n<div class=\"articleAuthorBioFooter_nameText\">\n<div class=\"articleAuthorBioFooter_name\"> <span>Charlie Osborne<\/span> <\/div>\n<p> <span class=\"articleAuthorBioFooter_credentials\"> Contributing Writer <\/span> <\/div>\n<\/p><\/div>\n<p> <span class=\"articleAuthorBioFooter_bio has-bio\"> <span>Charlie Osborne is a cybersecurity journalist and photographer who writes for ZDNET and CNET from London. PGP Key: AF40821B<\/span> <a href=\"https:\/\/www.zdnet.com\/meet-the-team\/charlie_osborne\/\" rel=\"author\" class=\"articleAuthorBioFooter_link\"> See full bio <\/a> <\/span> <\/div>\n<p> <!-- Latest Articles Section --> <\/p>\n<div class=\"articleAuthorBioFooter_latest\">\n<h3 class=\"articleAuthorBioFooter_latestTitle\"> The Latest from Charlie <\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><!-- .articleAuthorBioFooter-container --><br \/>\nREAD MORE <a href=\"https:\/\/www.zdnet.com\/innovation\/pwc-digital-trust-insights-2027-ai-risk-responsibility\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PwC research highlights a growing need for someone to own AI. Is an AI chief the answer? READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[62],"tags":[],"class_list":["post-61446","post","type-post","status-publish","format-standard","hentry","category-zdnet-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Who owns AI risk at work? Business and tech leaders can\u2019t agree, PwC survey finds 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.threatshub.org\/blog\/who-owns-ai-risk-at-work-business-and-tech-leaders-cant-agree-pwc-survey-finds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who owns AI risk at work? 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