{"id":5745,"date":"2018-07-09T15:51:56","date_gmt":"2018-07-09T15:51:56","guid":{"rendered":"https:\/\/packetstormsecurity.com\/news\/view\/29119\/Hacker-Steals-Customers-Text-Messages-From-Android-Spyware-Company.html"},"modified":"2018-07-09T15:51:56","modified_gmt":"2018-07-09T15:51:56","slug":"hacker-steals-customers-text-messages-from-android-spyware-company","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/hacker-steals-customers-text-messages-from-android-spyware-company\/","title":{"rendered":"Hacker Steals Customers&#8217; Text Messages From Android Spyware Company"},"content":{"rendered":"<div><img decoding=\"async\" src=\"https:\/\/video-images.vice.com\/articles\/5b434f3c6ea01b0006033895\/lede\/1531138789914-shutterstock_1100132327.jpeg?crop=1xw:1xh;center,center&amp;resize=1200:*\" class=\"ff-og-image-inserted\"\/><\/div>\n<p><strong><em>This story is part of<\/em><\/strong> <a href=\"https:\/\/motherboard.vice.com\/en_us\/topic\/when-spies-come-home\" target=\"_blank\"><strong><em>When Spies Come Home<\/em><\/strong><\/a><strong><em>, a Motherboard series about powerful surveillance software ordinary people use to spy on their loved ones.<\/em><\/strong><\/p>\n<p>It just keeps happening. A hacker has targeted a company selling Android spyware marketed to monitor children, employees, and previously romantic partners.<\/p>\n<p>This data breach is the latest in <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/53vm7n\/inside-stalkerware-surveillance-market-flexispy-retina-x\" target=\"_blank\">an ever increasing list<\/a> <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/7x77ex\/hacker-strikes-stalkerware-companies-stealing-alleged-texts-and-gps-locations-of-customers\" target=\"_blank\">of vigilante hackers<\/a> focusing on the consumer spyware industry, some parts of which have <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/bmbpvv\/i-see-you-a-domestic-violence-survivor-talks-about-being-surveilled-by-her-ex\" target=\"_blank\">been linked to illegal stalking<\/a> and spying by abusive partners.<\/p>\n<p>\u201cThese spy apps should be out of market, most people spy on girls and [their] data image [&#8230;] always sensitive,\u201d the hacker wrote in a message to an intermediary who then shared it with Motherboard. \u201cNo one have rights to do that and same these apps and provider making money by doing this.\u201d<\/p>\n<p>The targeted company is SpyHuman, an India-based firm which offers software to monitor Android devices. According to the company\u2019s website, once installed on a device an attacker has physical access to, SpyHuman\u2019s software can intercept phone calls and text messages, track GPS locations, read WhatsApp and Facebook messages, and remotely turn on the device\u2019s microphone. All of the collected data is then presented in a dashboard for the user to view.<\/p>\n<p>At the time of writing, SpyHuman\u2019s website focuses on employee and children monitoring, and does not explicitly mention one of the most popular uses for surveillance software\u2014tracking partners, spouses, or lovers, often illegally and without consent. However, <a href=\"https:\/\/web.archive.org\/web\/20180708093023\/https:\/\/www.trustpilot.com\/review\/spyhuman.com\" target=\"_blank\">several review<\/a> websites <a href=\"https:\/\/www.quora.com\/How-can-I-track-my-boyfriends-phone-and-find-out-if-hes-cheating\" target=\"_blank\">and social media posts<\/a> do push the app for such purposes, and <a href=\"https:\/\/archive.fo\/2KKje\" target=\"_blank\">archives of particular SpyHuman pages<\/a> include phrases such as \u201cknow if your partner is cheating on you,\u201d and <a href=\"https:\/\/archive.is\/lULXA\" target=\"_blank\">suggests monitoring your husband\u2019s texts<\/a> in case he is having an affair.<\/p>\n<p>The stolen data itself includes the content of apparent text messages and call metadata\u2014the phone number an infected device dialled or received a call from, and for how long and on what date\u2014exfiltrated by SpyHuman\u2019s malware. Motherboard obtained a sample of stolen data through the hacker\u2019s intermediary, French security researcher Baptiste Robert.<\/p>\n<p>Robert, who goes by the handle @fs0c131y, said he verified the vulnerability and that over 440,000,000 call details were available via the site.<\/p>\n<p class=\"article__pull-quote\">The stolen data itself includes the content of apparent text messages and call metadata.<\/p>\n<p>The intermediary also shared a video filmed by the hacker, in which they demonstrate how to exploit a basic security issue in the site to obtain the customer data. After logging in to SpyHuman\u2014users can make a free account\u2014the hacker shows an empty screen where SMS logs will appear once collected by the malware. Then, the hacker makes a particular change to the URL, revealing a stream of other user\u2019s SMS messages.<\/p>\n<p>\u201cU at home or out,\u201d one of the messages reads. \u201cCan I call you later?\u201d reads another. Some of the messages are in Hindi, and related searches to the company provided by Google include \u201cspy human in hindi.&#8221;<\/p>\n<p>Motherboard did not find specific evidence of what sort of people the software was used to monitor, be those children, employees, or spouses.<\/p>\n<p>Included in the video are two email addresses seemingly belonging to customers. To verify that this video was indeed filmed on the SpyHuman site, Motherboard attempted to sign up to SpyHuman\u2019s site with those email addresses. This failed, because the email address had already been registered to SpyHuman.<\/p>\n<p class=\"article__blockquote\"><strong><em>Got a tip? You can contact this reporter securely on Signal on +44 20 8133 5190, OTR chat on jfcox@jabber.ccc.de, or email joseph.cox@vice.com.<\/em><\/strong><\/p>\n<p>In an email SpyHuman confirmed the stolen data belonged to its site.<\/p>\n<p>\u201cWe deeply care about our customers and the privacy of our customers&#8217; data. After your email, we immediately took actions to secure our system,\u201d the company wrote.<\/p>\n<p>As for curbing abuse of its product, Spy Human wrote that \u201cAs a precaution, at an initial stage of our app installation, we always ask users that for what purposes they are installing this app in the target device. If they select child or employee monitoring then our app stays hidden and operate in stealth mode. Otherwise, it will create visible Icon so that one can know that such app is installed on his\/her devices.\u201d However, someone intending to spy on their partner or spouse could theoretically just select the option to hide the software on the target device.<\/p>\n<p>Last year, Motherboard obtained data from two other consumer spyware companies, Flexispy and Retina-X. At the time of the breach, FlexiSpy <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/xyjwpw\/flexispy-calls-catastrophic-hack-just-some-false-news\" target=\"_blank\">described the incident<\/a> as \u201cfalse news.\u201d After one hacker <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/3k7a5k\/hacker-wipes-spyware-retina-x-flexispy\" target=\"_blank\">repeatedly wiped the servers<\/a> of Retina-X, the company decided to <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/neqgn8\/retina-x-spyware-shuts-down-apps\" target=\"_blank\">shut down its surveillance software completely<\/a> this March.<\/p>\n<p>In February, another <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/7x77ex\/hacker-strikes-stalkerware-companies-stealing-alleged-texts-and-gps-locations-of-customers\" target=\"_blank\">hacker provided Motherboard with data<\/a> from Mobistealth and Spy Master Pro, two other companies in the same industry. Some of Mobistealth\u2019s customers included employees from the FBI, ICE, and the DHS.<\/p>\n<p><em>Update: This piece has been updated to include extra information from Baptiste Robert.<\/em><\/p>\n<p>READ MORE <a href=\"https:\/\/packetstormsecurity.com\/news\/view\/29119\/Hacker-Steals-Customers-Text-Messages-From-Android-Spyware-Company.html\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":5746,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[60],"tags":[1876],"class_list":["post-5745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-packet-storm","tag-headlinehackermalwarephonefraudgooglespyware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hacker Steals Customers&#039; 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