{"id":56935,"date":"2024-08-26T19:45:13","date_gmt":"2024-08-26T19:45:13","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/microsoft-mistake-blows-up-admins-inboxes-with-fake-malware-alerts\/"},"modified":"2024-08-26T19:45:13","modified_gmt":"2024-08-26T19:45:13","slug":"microsoft-mistake-blows-up-admins-inboxes-with-fake-malware-alerts","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/microsoft-mistake-blows-up-admins-inboxes-with-fake-malware-alerts\/","title":{"rendered":"Microsoft mistake blows up admins&#8217; inboxes with fake malware alerts"},"content":{"rendered":"<p>Many administrators have had a trying Monday after getting spammed out with false malware reports by Microsoft.<\/p>\n<p>In the last hour the Microsoft 365 service center put out an alert on Xitter, oddly, even before sending out the customary 365 Service Alert email, users complained. Others pointed out that the issue was flagged up on reddit more than two hours before Microsoft got around to alerting customers.<\/p>\n<p>&#8220;We&#8217;re investigating an issue in which some users&#8217; email messages may be incorrectly flagged as malware and quarantined. More info can be found in the admin center under EX873252,&#8221; Microsoft <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/x.com\/MSFT365Status\/status\/1828097519261245951\">posted<\/a>.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2ZszfW6r7OxI4F8JK_xP-lgAAAFg&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2ZszfW6r7OxI4F8JK_xP-lgAAAFg&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>&#8220;We identified an issue affecting our malware detection systems. We&#8217;ve implemented a mitigation to unblock legitimate emails that were mistakenly quarantined. The replay of impacted emails is in progress.&#8221;<\/p>\n<p>For the moment it seems admins will have to manually unblock legitimate emails. Given the volume of material, and the need for care not to let actual malware through, this might take some time. It also appears that the original EX873252 article has been taken down, although you can see it <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/x.com\/teroalhonen\/status\/1828121119599067373\">here<\/a>.<\/p>\n<p>The issue appears to have kicked off around 0900 ET (1300 UTC), and Britain&#8217;s National Health Service <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/support.nhs.net\/tag\/ex873252\/\">issued an alert<\/a> a few hours later. Redmond has reportedly said it is fixing the problem but, while many are reporting the flood of false positives has eased, it doesn&#8217;t appear that the issue is fully resolved as yet.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44ZszfW6r7OxI4F8JK_xP-lgAAAFg&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44ZszfW6r7OxI4F8JK_xP-lgAAAFg&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>One amateur sysadmin sleuth <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/1f1o0qk\/office_365_malware_false_positive_in_quarantine\/\">suggests<\/a> it&#8217;s down to an issue with the Microsoft Defender Threat Explorer and the PowerShell Get-QuarantineMessage cmdlet.<\/p>\n<p>We&#8217;ll update this piece when there&#8217;s a solid statement from Microsoft. \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2024\/08\/26\/microsoft_365_email_malware\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Legitimate emails misclassified in software snafu Many administrators have had a trying Monday after getting spammed out with false malware reports by Microsoft.\u2026 READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-56935","post","type-post","status-publish","format-standard","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft mistake blows up admins&#039; inboxes with fake malware alerts 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, 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