{"id":51288,"date":"2023-03-31T09:35:07","date_gmt":"2023-03-31T09:35:07","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/nhs-highland-reprimanded-by-data-watchdog-for-bcc-blunder-with-hiv-patients\/"},"modified":"2023-03-31T09:35:07","modified_gmt":"2023-03-31T09:35:07","slug":"nhs-highland-reprimanded-by-data-watchdog-for-bcc-blunder-with-hiv-patients","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/nhs-highland-reprimanded-by-data-watchdog-for-bcc-blunder-with-hiv-patients\/","title":{"rendered":"NHS Highland &#8216;reprimanded&#8217; by data watchdog for BCC blunder with HIV patients"},"content":{"rendered":"<p>In a classic email snafu NHS Highland sent messages to 37 patients infected with HIV and inadvertently used carbon copy (CC) instead of Blind Carbon Copy meaning the recipients could see each other\u2019s email addresses.<\/p>\n<p>This is according to Britain\u2019s data watchdog, the Information Commissioner\u2019s Office, which has \u201creprimanded\u201d the Health Board, which serves a regional population of some 320,000 people and has an annual operating budget of \u00a3780 million ($964 million).<\/p>\n<p>The error took place in June 2019 when a member of staff opened the prior group email and copied all those on the list and emailed a newsletter to the the group of 37 \u201cdata subjects\u201d &#8211; aka patients &#8211; without using BCC. Efforts to recall the mail failed.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2ZCjm@XTG8A2POzJAMrS7EwAAANY&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2ZCjm@XTG8A2POzJAMrS7EwAAANY&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Rather than issuing a \u00a335,000 ($43,000) fine, the ICO is instead taking its \u201cpublic sector approach\u201d introduced in June 2022: working with senior leaders to \u201cencourage compliance, prevent harms before they occur and learn lessons when things have gone wrong.\u201d<\/p>\n<div class=\"promo_article\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/regmedia.co.uk\/2017\/11\/13\/couple_shocked_by_phone_shutterstock.jpg?x=174&amp;amp;y=115&amp;amp;crop=1\" width=\"174\" height=\"115\" alt=\"Couple shocked by something on a smartphone\"><\/p>\n<h2 title=\"We wish you a very merry chemo and a happy new year\">Patients wrongly told they&#8217;ve got cancer in SMS snafu<\/h2>\n<p><a href=\"https:\/\/www.theregister.com\/2023\/01\/03\/askern_medical_cancer_message\/\"><span>READ MORE<\/span><\/a><\/div>\n<p>The ICO described the email error as a \u201cserious breach of trust.\u201d In a statement, Stephen Bonner, ICO deputy commissioner for regulatory supervision, said of the mistake:<\/p>\n<p>\u201cThe stakes are just too high. Research shows that people living with HIV have experienced stigma or discrimination due to their status, which means organizations dealing with this type of information should take the utmost care with their personal data.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44ZCjm@XTG8A2POzJAMrS7EwAAANY&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44ZCjm@XTG8A2POzJAMrS7EwAAANY&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>\u201cEvery HIV service provider in this country should look at this case and see it as a crucial learning experience. We are calling on organizations to raise their data protection standards and put the appropriate measures in place to keep people safe,\u201d he said.<\/p>\n<p>The ICO said using BCC incorrectly is within the top 10 \u201cnon-cyber breaches, with nearly a thousands reported since 2019.\u201d This includes a <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2021\/10\/25\/hiv_scotland_email_fail\/\" rel=\"noopener\">blunder by HIV Scotland in 2021<\/a> when it dispatched an email to 105 individuals on the Community Advisory Network, comprised of patient-advocates representing people with the virus. In that case it was fined \u00a310,000.<\/p>\n<p>Also in late 2021, <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2021\/10\/20\/bcc_fail_nhs_digital\/\" rel=\"noopener\">NHS Digital found itself in an embarrassing situation<\/a> when it failed to hit BCC when sending invites to a NHS Digital\u2019s Full Digital Breakfast: Let\u2019s talk cyber event on four occasions. It also happened to the <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2021\/09\/21\/mod_email_fail_afghan_interpreters_data\/\" rel=\"noopener\">MoD<\/a> that year. \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2023\/03\/31\/nhs_highland_reprimanded_by_data\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8216;Serious breach of trust&#8217; says ICO, &#8216;stakes too high&#8217; for mistakes in cases like this In a classic email snafu NHS Highland sent messages to 37 patients infected with HIV and inadvertently used carbon copy (CC) instead of Blind Carbon Copy meaning the recipients could see each other\u2019s email addresses.\u2026 READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-51288","post","type-post","status-publish","format-standard","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NHS Highland &#039;reprimanded&#039; by data watchdog for BCC blunder with HIV patients 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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