{"id":50270,"date":"2023-01-25T15:53:45","date_gmt":"2023-01-25T15:53:45","guid":{"rendered":"https:\/\/packetstormsecurity.com\/news\/view\/34250\/GoTo-Warns-Customers-Of-Crypto-Key-And-Backup-Heist.html"},"modified":"2023-01-25T15:53:45","modified_gmt":"2023-01-25T15:53:45","slug":"goto-warns-customers-of-crypto-key-and-backup-heist","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/goto-warns-customers-of-crypto-key-and-backup-heist\/","title":{"rendered":"GoTo Warns Customers Of Crypto Key And Backup Heist"},"content":{"rendered":"<p>Remote access outfit GoTo has admitted that a threat actor exfiltrated an encryption key that allowed access to &#8220;a portion&#8221; of encrypted backup files.<\/p>\n<p>A third-party cloud storage service GoTo uses for its own products and affiliate biz LastPass was attacked in August 2022. GoTo and LastPass revealed the incident in separate notifications that <i>The Register<\/i> covered after the companies &#8216;fessed up in <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/12\/01\/lastpass\/\" rel=\"noopener\">November 2022<\/a>.<\/p>\n<p>LastPass later <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/12\/23\/lastpass_attack_update\/\" rel=\"noopener\">admitted<\/a> that some of its source code was accessed, data stored in the cloud decrypted, and files containing customers&#8217; passwords copied. Thankfully those files were well encrypted, so customer data was likely not at risk unless they practiced poor password hygiene.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Now GoTo has offered more information on the attack, revealing the attacker &#8220;exfiltrated encrypted backups from a third-party cloud storage service related to the following products: Central, Pro, join.me, Hamachi, and RemotelyAnywhere.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<\/p><\/div>\n<p>&#8220;We also have evidence that a threat actor exfiltrated an encryption key for a portion of the encrypted backups.&#8221;<\/p>\n<p>Thankfully the data was, again, decently protected.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>&#8220;The affected information, which varies by product, may include account usernames, salted and hashed passwords, a portion of Multi-Factor Authentication (MFA) settings, as well as some product settings and licensing information,&#8221; wrote GoTo CEO Paddy Srinivasan. &#8220;In addition, while Rescue and GoToMyPC encrypted databases were not exfiltrated, MFA settings of a small subset of their customers were impacted.&#8221;<\/p>\n<p>As the data was salted and hashed, Srinivasan expressed confidence that customers are safe.<\/p>\n<p>He&#8217;s nonetheless decided it&#8217;s best to reset the affected users&#8217; passwords and\/or reauthorize their MGA settings.<\/p>\n<p>&#8220;In addition, we are migrating their accounts onto an enhanced Identity Management Platform, which will provide additional security with more robust authentication and login-based security options,&#8221; he wrote. Sounds like the right thing to do, but also suggests GoTo isn&#8217;t confident in its existing systems.<\/p>\n<p>That lack of confidence could be mutual for the company&#8217;s customers. They have endured more than two months of secrecy about the incident, followed by updates two months apart.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" id=\"story_eagle_xsm_sm_md_xmd_lg_xlg\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-xmd=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y9HooRhPF0nDdgbYnNwTbAAAAJc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>There may be more unwelcome news to come: Srinivasan&#8217;s post ends with &#8220;We appreciate your understanding while we continue to work expeditiously to complete our investigation.&#8221; \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/packetstormsecurity.com\/news\/view\/34250\/GoTo-Warns-Customers-Of-Crypto-Key-And-Backup-Heist.html\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[60],"tags":[5810],"class_list":["post-50270","post","type-post","status-publish","format-standard","hentry","category-packet-storm","tag-headlinehackerprivacydata-losspassword"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GoTo Warns Customers Of Crypto Key And Backup Heist 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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