{"id":50071,"date":"2023-01-11T22:57:09","date_gmt":"2023-01-11T22:57:09","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/royal-mail-cops-probe-cyber-incident-thats-knackered-international-mail\/"},"modified":"2023-01-11T22:57:09","modified_gmt":"2023-01-11T22:57:09","slug":"royal-mail-cops-probe-cyber-incident-thats-knackered-international-mail","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/royal-mail-cops-probe-cyber-incident-thats-knackered-international-mail\/","title":{"rendered":"Royal Mail, cops probe &#8216;cyber incident&#8217; that&#8217;s knackered international mail"},"content":{"rendered":"<p>Royal Mail confirmed a &#8220;cyber incident&#8221; has disrupted its ability to send letters and packages abroad, and also caused some delays on post coming into the UK.<\/p>\n<p>The postal service, and the UK&#8217;s National Cyber Security Centre and National Crime Agency, issued similar statements about the IT SNAFU on Wednesday, with Royal Mail advising customers to stop sending international mail until it fixed the problem.<\/p>\n<p>&#8220;We&#8217;re experiencing disruption to our international export services and are temporarily unable to dispatch items to overseas destinations,&#8221; the organisation <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/RoyalMail\/status\/1613208820456558600\">tweeted<\/a>. &#8220;We strongly advise customers to hold any export items while we work to resolve the issue.&#8221;&nbsp;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Royal Mail added it was &#8220;sorry for any disruption this may cause.&#8221;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<\/p><\/div>\n<p>The National Cyber Security Centre (NCSC) confirmed it was &#8220;aware of an incident affecting Royal Mail Group Ltd&#8221; in a <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.ncsc.gov.uk\/news\/royal-mail-group-incident\">statement<\/a>.<\/p>\n<p>The cyber agency said it was working with Royal Mail and the National Crime Agency &#8220;to fully understand the impact.&#8221;<\/p>\n<blockquote class=\"twitter-tweet\" readability=\"8.158273381295\">\n<p lang=\"en\" dir=\"ltr\">\u26a0\ufe0f Our statement on the incident affecting <a href=\"https:\/\/twitter.com\/RoyalMail?ref_src=twsrc%5Etfw\">@RoyalMail<\/a> Group this evening: &#8220;We are aware of an incident affecting Royal Mail Group Ltd and are working with the company, alongside the National Crime Agency, to fully understand the impact.&#8221;<\/p>\n<p>\u2014 NCSC UK (@NCSC) <a href=\"https:\/\/twitter.com\/NCSC\/status\/1613208834004189186?ref_src=twsrc%5Etfw\">January 11, 2023<\/a><\/p><\/blockquote>\n<p>In an email to <em>The Register,<\/em> the National Crime Agency confirmed it was working with its NCSC partners to investigate the incident.<\/p>\n<p>The postal company did not immediately respond to The Register&#8217;s inquiries, which included queries about the expected duration of the disruption. A Royal Mail spokesperson <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.bbc.com\/news\/business-64231473\">told the BBC<\/a> that it was calling it a &#8220;cyber-incident&#8221; \u2014&nbsp;not a cyber attack \u2014&nbsp; because it does not know what caused the issue in the system that prepares mail to send overseas, and also tracks and traces international parcels.&nbsp;<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/cybercrime&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44Y79Z3XFXai7nr48IIgD8twAAAQU&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Royal Mail uses the system at six sites, including its Heathrow distribution center.<\/p>\n<p>The latest Royal Mail incident follows a <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/2022\/11\/03\/royal_mail_customer_data_leak\/\" rel=\"noopener\">security &#8220;issue&#8221;<\/a> in November during which customers could see others&#8217; order information. About an hour after the leak started, Royal Mail shut down its Click and Drop website.<\/p>\n<p>It also comes at a time when the postal carrier is locked in a dispute with the Communication Workers Union, which represents more than 115,000 Royal Mail employees, over worker pay and conditions. The union plans another strike later this month, according to <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.reuters.com\/world\/uk\/royal-mail-export-service-faces-disruption-after-cyber-incident-2023-01-11\/\">media reports<\/a>. \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2023\/01\/11\/royal_mail_uk_cyber_incident\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t go postal and call it a cyberattack because nobody knows (yet) what knocked out key system Royal Mail confirmed a &#8220;cyber incident&#8221; has disrupted its ability to send letters and packages abroad, and also caused some delays on post coming into the UK.\u2026 READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-50071","post","type-post","status-publish","format-standard","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Royal Mail, cops probe &#039;cyber incident&#039; that&#039;s knackered international mail 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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