{"id":49952,"date":"2022-12-14T23:55:13","date_gmt":"2022-12-14T23:55:13","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/on-the-12th-day-of-the-rackspace-email-disaster-it-did-not-give-to-me\/"},"modified":"2022-12-14T23:55:13","modified_gmt":"2022-12-14T23:55:13","slug":"on-the-12th-day-of-the-rackspace-email-disaster-it-did-not-give-to-me","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/on-the-12th-day-of-the-rackspace-email-disaster-it-did-not-give-to-me\/","title":{"rendered":"On the 12th day of the Rackspace email disaster, it did not give to me \u2026"},"content":{"rendered":"

Updated<\/span> There’s no end \u2013 or restored data \u2013 in sight for some Rackspace customers now on day 12 of the company’s ransomware-induced hosted Exchange email outage.<\/p>\n

In the service provider’s most recent update<\/a>, posted at 0844 Eastern Time on Wednesday, Rackspace said it had hired CrowdStrike to investigate the fiasco, and noted it continues “to make all of our internal and external resources available to provide support to the remaining Hosted Exchange customers.”<\/p>\n

Rackspace did not, however, say if or when it expects to recover people’s data that was lost or scrambled when ransomware hit its systems \u2013 an attack<\/a> that took down some of Rackspace’s hosted Microsoft Exchange services on December 2. Since then, affected customers have been unable to get at their data held in the hosted service.<\/p>\n