{"id":47222,"date":"2022-06-23T08:30:07","date_gmt":"2022-06-23T08:30:07","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/halfords-suffers-a-puncture-in-the-customer-details-department\/"},"modified":"2022-06-23T08:30:07","modified_gmt":"2022-06-23T08:30:07","slug":"halfords-suffers-a-puncture-in-the-customer-details-department","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/halfords-suffers-a-puncture-in-the-customer-details-department\/","title":{"rendered":"Halfords suffers a puncture in the customer details department"},"content":{"rendered":"<p>UK automobile service and parts seller Halfords has shared the details of its customers a little too freely, according to the findings of a security researcher.<\/p>\n<p>Like many, cyber security consultant <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/twitter.com\/hattonsec\">Chris Hatton<\/a> used Halfords to keep his car in tip-top condition, from tires through to the annual safety checks required for many UK cars.<\/p>\n<p>In January, Hatton replaced a tire on his car using a service from Halfords. It&#8217;s a simple enough process \u2013 pick a tire online, select a date, then wait. A helpful confirmation email arrived with a link for order tracking. A curious soul, Hatton looked at what was happening behind the scenes when clicking the link and &#8220;noticed some API calls that seemed ripe for an IDOR&#8221; [Insecure Direct Object Reference].<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Armed with an email address, Hatton was able to extract all manner of information about his booking, including his telephone number, car details, and the exact location of his home.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xmd=\",fluid,mpu,leaderboard,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<\/p><\/div>\n<p>A few months later, Hatton decided to book a service and received, once again, an email exposing another exploitable endpoint. This time an email wasn&#8217;t required. Just an ID. &#8220;It is simply an ID that increments with each order,&#8221; he said.<\/p>\n<p>Again, all customer details associated with that ID could be retrieved. He tried incrementing the ID and other customers turned up. &#8220;Through the Order ID,&#8221; he said, &#8220;it seems likely that hundreds of thousands (if not millions) of different orders can be found, each containing [personally identifiable information].&#8221;<\/p>\n<p>In January, Hatton responsibly contacted Halfords to warn the company of the vulnerability. Sadly, his efforts were rewarded mostly by a stony silence until <i>The Register<\/i> got in touch.<\/p>\n<p>A spokesperson told us: &#8220;Halfords takes the security of our customer data very seriously.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>&#8220;In this case we&#8217;ve been made aware of a potential vulnerability in one of our customer-facing systems. No bank or payment details have been at risk.<\/p>\n<p>&#8220;We&#8217;ve removed the vulnerability and we&#8217;ll be implementing an immediate review of our screening protocols to help ensure this doesn&#8217;t happen again.&#8221;<\/p>\n<p><i>The Register<\/i> contacted UK watchdog the Information Commissioner&#8217;s Office (ICO) and was told: &#8220;We do not appear to have received a data breach report from Halfords on this matter.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" id=\"story_eagle_xsm_sm_md_xmd_lg_xlg\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-xmd=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YrRiHDX5-w9ncpZ3cy81sgAAAFc&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>&#8220;Not all data breaches need to be reported to the ICO. Organizations must notify the ICO within 72 hours of becoming aware of a personal data breach, unless it does not pose a risk to people&#8217;s rights and freedoms.&#8221;<\/p>\n<p>The incident is reminder of the need for organizations to provide an open channel of communication for researchers and, for goodness&#8217; sake, to stop ejecting customer details upon the slightest prod. \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2022\/06\/23\/halfords_data_leak_vulnerability\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I like driving in my car, hope my data&#8217;s not gone far UK automobile service and parts seller Halfords has shared the details of its customers a little too freely, according to the findings of a security researcher.\u2026 READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-47222","post","type-post","status-publish","format-standard","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Halfords suffers a puncture in the customer details department 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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