{"id":41228,"date":"2021-06-04T08:15:10","date_gmt":"2021-06-04T08:15:10","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/brit-retailer-furniture-village-confirms-cyber-attack-as-systems-outage-rolls-into-day-7\/"},"modified":"2021-06-04T08:15:10","modified_gmt":"2021-06-04T08:15:10","slug":"brit-retailer-furniture-village-confirms-cyber-attack-as-systems-outage-rolls-into-day-7","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/brit-retailer-furniture-village-confirms-cyber-attack-as-systems-outage-rolls-into-day-7\/","title":{"rendered":"Brit retailer Furniture Village confirms &#8216;cyber-attack&#8217; as systems outage rolls into Day 7"},"content":{"rendered":"<p>Furniture Village \u2013 the UK&#8217;s largest independent furniture retailer with 54 stores nationwide \u2013 has been hit by a &#8220;cyber-attack&#8221;, the company confirmed to <i>The Register<\/i>.<\/p>\n<p>Details are still sketchy, but it emerged late last week that some of the retailer\u2019s internal systems had been taken offline.<\/p>\n<p>Although its website remains up and running, this is not the case for the back end. The problems emerged last weekend on 29 May when Furniture Village admitted it was experiencing &#8220;technical issues&#8221; and it was unable to answer calls. This is still the case at the time of publication, 6 days later.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"condor\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,leaderboard,mpu,\" data-lg=\",fluid,leaderboard,\" data-xlg=\",fluid,superleaderboard,billboard,leaderboard,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" target=\"_blank\" rel=\"noopener noreferrer\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=2&amp;c=2YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>By Wednesday, Furniture Village revealed it was \u201cstill experiencing technical issues with [its] internal systems\u201d and that the team was working to resolve them as quickly as possible. These included delivery systems, phone systems, and according to customers, payment mechanisms.<\/p>\n<blockquote class=\"twitter-tweet\" readability=\"6.5106382978723\">\n<p lang=\"en\" dir=\"ltr\">So frustrated that not only is there a phone line glitch for <a href=\"https:\/\/twitter.com\/OfficialFV?ref_src=twsrc%5Etfw\">@OfficialFV<\/a> but also their payment system has a glitch which doesn&#8217;t have a time frame to be fixed by.was asked to call them back and now in some voicemail loop. Voicemail prob has a glitch too!\ud83d\udc86\ud83c\udffd\u200d\u2640\ufe0f\ud83e\udd26\ud83c\udffd\u200d\u2640\ufe0f<\/p>\n<p>\u2014 Brash A (@Brashtastic) <a href=\"https:\/\/twitter.com\/Brashtastic\/status\/1400454259351511044?ref_src=twsrc%5Etfw\">June 3, 2021<\/a><\/p><\/blockquote>\n<blockquote class=\"twitter-tweet\" readability=\"7.4355828220859\">\n<p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/OfficialFV?ref_src=twsrc%5Etfw\">@OfficialFV<\/a> YOU called ME last week to arrange delivery of my new sofa for today. I got rid of my sofa yesterday and called you today to be told it won\u2019t just not be arriving today, but it hasn\u2019t even been made yet. I\u2019ve just given BIRTH and now have nothing to sit on. CHEERS \ud83d\udc4d<\/p>\n<p>\u2014 KAIYA (@KaiyaMusicUK) <a href=\"https:\/\/twitter.com\/KaiyaMusicUK\/status\/1400442022226505731?ref_src=twsrc%5Etfw\">June 3, 2021<\/a><\/p><\/blockquote>\n<p>The Reg asked the furniture retailer what has caused the multi-day troubles and the company admitted that it had been the victim of a cyber-attack but stressed no data had been leaked and it was continuing to restore all &#8220;system-related functions&#8221;.<\/p>\n<p>In a statement, Furniture Village told <i>The Register<\/i>:<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xxlg=\",fluid,billboard,superleaderboard,brandwidth,brandimpact,leaderboard,mpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener noreferrer\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<div class=\"adun_eagle_desktop_story_wrapper\">\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xxlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener noreferrer\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<\/p><\/div>\n<p>&#8220;Frustratingly, Furniture Village was recently the target of a cyber-attack, however, by immediately implementing security protocols, including shutting down the affected systems, we were able to restrict the scope of the attack.<\/p>\n<p>&#8220;Thankfully, to the best of our knowledge, no personal data has been lost or compromised.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"top\" data-raptor=\"falcon\" data-xsm=\",fluid,mpu,\" data-sm=\",fluid,mpu,\" data-md=\",fluid,leaderboard,mpu,\" data-lg=\",fluid,mpu,leaderboard,\" data-xlg=\",fluid,billboard,superleaderboard,mpu,leaderboard,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener noreferrer\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=4&amp;c=44YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D426raptor%3Dfalcon%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>&#8220;We&#8217;re working around the clock to restore all system-related functions of the business as soon as it\u2019s safe to do so. The business remains healthy, and our teams are focused on supporting our customers, resorting to manual processes where necessary.&#8221;<\/p>\n<p>At this stage, the true nature of the attack remains unclear, but some industry experts believe the retailer could be the victim of a ransomware flingers. There has been no formal confirmation as to whether law enforcement agencies have been notified.<\/p>\n<p>Last week, the UK\u2019s National Crime Agency published its 2021 National Strategic Assessment in which it said that criminals are exploiting advances in technology to drive &#8220;serious and organised crime.&#8221;<\/p>\n<p>It singled out ransomware attacks stating that they have &#8220;increased in frequency and impact.&#8221;<\/p>\n<p>&#8220;It is estimated 50 per cent of all ransomware attacks included a threat to publish stolen data and over the last year there were \u00a33bn of estimated fraud losses for UK individuals and businesses, but an accurate figure is constrained by significant under-reporting,&#8221; it said.<\/p>\n<div aria-hidden=\"true\" class=\"adun\" data-pos=\"mid\" data-raptor=\"eagle\" data-xsm=\",mpu,dmpu,\" data-sm=\",mpu,dmpu,\" data-md=\",mpu,dmpu,\" data-lg=\",mpu,dmpu,\" data-xlg=\",mpu,dmpu,\"> <noscript> <a href=\"https:\/\/pubads.g.doubleclick.net\/gampad\/jump?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" target=\"_blank\" rel=\"noopener noreferrer\"> <img decoding=\"async\" src=\"https:\/\/pubads.g.doubleclick.net\/gampad\/ad?co=1&amp;iu=\/6978\/reg_security\/front&amp;sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&amp;tile=3&amp;c=33YLzQbxiXERLNAL9nRIFrfgAAAA0&amp;t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0\" alt> <\/a> <\/noscript> <\/div>\n<p>Furniture Village declined to comment further beyond the statement issued. You can <a target=\"_blank\" href=\"https:\/\/www.theregister.com\/Profile\/contact\/\" rel=\"noopener noreferrer\">tip us off securely here<\/a>. \u00ae<\/p>\n<p> READ MORE <a href=\"https:\/\/go.theregister.com\/feed\/www.theregister.com\/2021\/06\/04\/furniture_village_confirms_cyberattack\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sofa, not-so-good: Angry customers still can&#8217;t access systems, phones, and deliveries delayed Furniture Village \u2013 the UK&#8217;s largest independent furniture retailer with 54 stores nationwide \u2013 has been hit by a &#8220;cyber-attack&#8221;, the company confirmed to The Register.\u2026  READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-41228","post","type-post","status-publish","format-standard","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Brit retailer Furniture Village confirms &#039;cyber-attack&#039; as systems outage rolls into Day 7 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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