{"id":35797,"date":"2020-06-29T15:23:56","date_gmt":"2020-06-29T15:23:56","guid":{"rendered":"https:\/\/packetstormsecurity.com\/news\/view\/31341\/How-Hackers-Extorted-1.14-Million-From-University-Of-California-San-Francisco.html"},"modified":"2020-06-29T15:23:56","modified_gmt":"2020-06-29T15:23:56","slug":"how-hackers-extorted-1-14-million-from-university-of-california-san-francisco","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/how-hackers-extorted-1-14-million-from-university-of-california-san-francisco\/","title":{"rendered":"How Hackers Extorted $1.14 Million From University Of California, San Francisco"},"content":{"rendered":"<figure class=\"media-landscape no-caption full-width lead\"><span class=\"image-and-copyright-container\"> <img loading=\"lazy\" decoding=\"async\" class=\"js-image-replace\" alt=\"hacker and university image\" src=\"https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/5E46\/production\/_113143142_af83d1a7-4d99-4d85-b3c8-477b8d926050.png\" width=\"976\" height=\"600\"><span class=\"off-screen\">Image copyright<\/span> <span class=\"story-image-copyright\">Getty Images<\/span> <\/span> <\/figure>\n<p class=\"story-body__introduction\">A leading medical-research institution working on a cure for Covid-19 has admitted it paid hackers a $1.14m (\u00a3910,000) ransom after a covert negotiation witnessed by BBC News.<\/p>\n<p>The Netwalker criminal gang attacked University of California San Francisco (UCSF) on 1 June.<\/p>\n<p>IT staff unplugged computers in a race to stop the malware spreading.<\/p>\n<p>And an anonymous tip-off enabled BBC News to follow the ransom negotiations in a live chat on the dark web.<\/p>\n<p>Cyber-security experts say these sorts of negotiations are now happening all over the world &#8211; sometimes for even larger sums &#8211; against the advice of law-enforcement agencies, including the FBI, Europol and the UK&#8217;s National Cyber Security Centre. <\/p>\n<p>Netwalker alone has been linked to at least two other ransomware attacks on universities in the past two months.<\/p>\n<figure class=\"media-landscape has-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span><figcaption class=\"media-caption\"><span class=\"off-screen\">Image caption<\/span> <span class=\"media-caption__text\"> Netwalker&#8217;s dark web website used for negotiations with victims <\/span> <\/figcaption><\/figure>\n<p>At first glance, its dark-web homepage looks like a standard customer-service website, with a frequently asked questions (FAQ) tab, an offer of a &#8220;free&#8221; sample of its software and a live-chat option. <\/p>\n<p>But there is also a countdown timer ticking down to a time when the hackers either double the price of their ransom, or delete the data they have scrambled with malware.<\/p>\n<p>Instructed to log in &#8211; either by email or a ransom note left on hacked computer screens &#8211; UCSF was met with the following message, posted on 5 June.<\/p>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<p>Six hours later, the university asked for more time and for details of the hack to be removed from Netwalker&#8217;s public blog.<\/p>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<p>Noting UCSF made billions a year, the hackers then demanded $3m<\/p>\n<p>But the UCSF representative, who may be an external specialist negotiator, explained the coronavirus pandemic had been &#8220;financially devastating&#8221; for the university and begged them to accept $780,000. <\/p>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<p>After a day of back-and-forth negotiations, UCSF said it had pulled together all available money and could pay $1.02m &#8211; but the criminals refused to go below $1.5m.<\/p>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<p>Hours later, the university came back with details of how it had procured more money and a final offer of $1,140,895. <\/p>\n<figure class=\"media-landscape no-caption full-width\"><span class=\"image-and-copyright-container\"> <\/span> <\/figure>\n<p>And the next day, 116.4 bitcoins were transferred to Netwalker&#8217;s electronic wallets and the decryption software sent to UCSF. <\/p>\n<p>UCSF is now assisting the FBI with its investigations, while working to restore all affected systems.<\/p>\n<p>It told BBC News: &#8220;The data that was encrypted is important to some of the academic work we pursue as a university serving the public good.<\/p>\n<p>&#8220;We therefore made the difficult decision to pay some portion of the ransom, approximately $1.14 million, to the individuals behind the malware attack in exchange for a tool to unlock the encrypted data and the return of the data they obtained.<\/p>\n<p>&#8220;It would be a mistake to assume that all of the statements and claims made in the negotiations are factually accurate.&#8221;<\/p>\n<figure class=\"media-landscape has-caption full-width\"><span class=\"image-and-copyright-container\"> <span class=\"off-screen\">Image copyright<\/span> <span class=\"story-image-copyright\">iBrave<\/span> <\/span><figcaption class=\"media-caption\"><span class=\"off-screen\">Image caption<\/span> <span class=\"media-caption__text\"> The hackers and the university negotiated in a live chat on the dark web <\/span> <\/figcaption><\/figure>\n<p>But Jan Op Gen Oorth, from Europol, which runs a project called No More Ransom, said: &#8220;Victims should not pay the ransom, as this finances criminals and encourages them to continue their illegal activities. <\/p>\n<p>&#8220;Instead, they should report it to the police so law enforcement can disrupt the criminal enterprise.&#8221;<\/p>\n<p>Brett Callow, a threat analyst at cyber-security company Emsisoft, said: &#8220;Organisations in this situation are without a good option.<\/p>\n<p>&#8220;Even if they pay the demand, they&#8217;ll simply receive a pinky-promise that the stolen data will be deleted. <\/p>\n<p>&#8220;But why would a ruthless criminal enterprise delete data that it may be able to further monetise at a later date?&#8221;<\/p>\n<p>Most ransomware attacks begin with a booby-trapped emaiI and research suggests criminal gangs are increasingly using tools that can gain access to systems via a single download. In the first week of this month alone, Proofpoint&#8217;s cyber-security analysts say they saw more than one million emails with using a variety of phishing lures, including fake Covid-19 test results, sent to organisations in the US, France, Germany, Greece, and Italy. <\/p>\n<p>Organisations are encouraged to regularly back-up their data offline.<\/p>\n<p>But Proofpoint&#8217;s Ryan Kalember said: &#8220;Universities can be challenging environments to secure for IT administrators.<\/p>\n<p>&#8220;The constantly changing student population, combined with a culture of openness and information-sharing, can conflict with the rules and controls often needed to effectively protect the users and systems from attack.&#8221;<\/p>\n<p> READ MORE <a href=\"https:\/\/packetstormsecurity.com\/news\/view\/31341\/How-Hackers-Extorted-1.14-Million-From-University-Of-California-San-Francisco.html\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":35798,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[60],"tags":[8757],"class_list":["post-35797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-packet-storm","tag-headlinemalwareusacybercrimefraudcryptography"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Hackers Extorted $1.14 Million From University Of California, San Francisco 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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