{"id":32739,"date":"2020-01-09T18:15:05","date_gmt":"2020-01-09T18:15:05","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/dixons-fined-500000-by-ico-for-crap-security-that-exposed-5-6-million-customers-payment-cards\/"},"modified":"2020-01-09T18:15:05","modified_gmt":"2020-01-09T18:15:05","slug":"dixons-fined-500000-by-ico-for-crap-security-that-exposed-5-6-million-customers-payment-cards","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/dixons-fined-500000-by-ico-for-crap-security-that-exposed-5-6-million-customers-payment-cards\/","title":{"rendered":"Dixons fined \u00a3500,000 by ICO for crap security that exposed 5.6 million customers’ payment cards"},"content":{"rendered":"
<\/div>\n

Dixons Retail is facing a \u00a3500,000 penalty<\/a> from the Information Commissioner\u2019s Office (ICO) after a hacker installed malware that infected thousands of point of sale tills and scooped up 5.6 million payment card details.<\/p>\n

A probe by the UK\u2019s data watchdog said the computer system managing the till was compromised, impacting 5,390 machines at Curries PC World and Dixons Travel stores between July 2017 and April 2018<\/a> when the attack was finally spotted.<\/p>\n

As a result, a total of 5,646,417 cards were exposed, including 5,529,349 chip and PIN cards that showed the primary account number and expiry date, and 52,788, non EMV protected cards likely from shoppers outside of the UK and EU that revealed the primary amount number, expiry date and cardholder name.<\/p>\n

The ICO told us that in addition to the aforementioned personal financial data, Dixons had initially found that roughly 10 million non-financial records had also been pilfered (name, postal address, mobile and home phone numbers, email address, date of birth and failed credit check details) from the retailer\u2019s internal servers and exfiltrated.<\/p>\n

Dixons later discovered that another 2.9 million records had been snatched, along with 73 per cent of database housing 4.7 million records. The ICO said the store had been unable to confirm with any certainty how many customers were impacted but estimated it affected around 14 million \u201cdata subjects\u201d.<\/p>\n

As a result, Dixons broke the Data Protection Act 1998 by running a \u201cpoor security arrangement and failing to take adequate steps to protect personal data\u201d, including insufficient software patching, absence of a local firewall, a lack of network segregation and routine security testing, the ICO added.<\/p>\n

\u201cOur investigation found systemic failures in the way DSG Retail Limited safeguarded personal data,\u201d said ICO director of investigations Steve Eckersley. \u201cIt is very concerning that these failures related to basic, commonplace security measures, showing a complete disregard for the customers whose personal information was stolen.\u201d<\/p>\n

The fine is the maximum the ICO could levy under the previous data laws but had it occured following the roll-out of GDPR legislation Dixons may have found itself slapped with a bigger fine, he added.<\/p>\n

As of March 2019, some 3,300 customers had contacted the company about the security screw-up. \u201cSuch careless loss of data is likely to have caused distress to many people since the data breach left them exposed to increased risk of fraud,\u201d said Eckersley.<\/p>\n

Dixons\u2019 CEO Alex Baldock, said in a statement to the London Stock Exchange<\/a>:<\/p>\n

\u201cWe are very sorry for any inconvenience this historic incident caused to our customers. When we found the unauthorised access to data, we promptly launched an investigation, added extra security measures and contained the incident. We duly notified regulators and the police and communicated with all our customers. We have no confirmed evidence of any customers suffering fraud or financial loss as a result.\u201d<\/p>\n

In light of the incident, Dixons upgraded its detection and response systems, he said. Baldock added that the company is \u201cdisappointed\u201d in some of the ICO\u2019s \u201ckey findings\u201d it had previously challenged and \u201ccontinue to dispute\u201d. He didn\u2019t specify particular areas but is \u201cconsidering our ground for appeal\u201d.<\/p>\n

The ICO fined Carphone Warehouse some \u00a3400,000 in January 2018 for \u201csimilar security vulnerabilities\u201d. The breach at the mobile retailer – now part of Dixons Store Group – happened in August 2015<\/a>. \u00ae<\/p>\n

Sponsored:<\/span> Detecting cyber attacks as a small to medium business<\/a><\/p>\n

READ MORE HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Malware loaded onto more than 5k cash tills but pre-GDPR screw-up means retailer dodged bigger financial bullet Dixons Retail is facing a \u00a3500,000 penalty from the Information Commissioner\u2019s Office (ICO) after a hacker installed malware that infected thousands of point of sale tills and scooped up 5.6 million payment card details.\u2026 READ MORE HERE…<\/p>\n","protected":false},"author":2,"featured_media":32740,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-32739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-register"],"yoast_head":"\nDixons fined \u00a3500,000 by ICO for crap security that exposed 5.6 million customers' payment cards 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | 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