AI at Work study<\/a> found that AI has changed the relationship between people and technology at work.<\/p>\nContrary to fears about how AI will impact jobs, employees are reporting increased adoption of AI at work and many are welcoming AI.<\/p>\n
AI is becoming more prominent in the workplace. Half (50%) of workers currently use some form of AI at work, compared to only 32% last year. Workers in China (77%) and India (78%) have adopted AI — twice as much as workers in France (32%) and surprisingly Japan (29%).<\/p>\n
Two out of three (65%) of workers are optimistic about having robot co-workers, and nearly a quarter report having a loving and gratifying relationship with AI at work.<\/p>\n
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The research found that two out of three (64%) trust robots more than their manager, and over four out of five (82%) believe that robots can do some things better than their managers. Half say they have already turned to a robot instead of their manager for advice.<\/p>\n\n<\/section>\nWhen asked what robots can do better than their managers, survey respondents said robots are better at providing unbiased information (26%), maintaining work schedules (34%), problem-solving (29%), and managing a budget (26%).<\/p>\n
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<\/span> Oracle<\/span><\/p>\nManagers, on the other hand, were reported as better being able to understand their feelings (45%), coaching them (33%), and creating a work culture (29%). <\/p>\n
Although AI is changing the relationship between people and technology at work there are still concerns. Almost seven out of 10 (69%) are concerned about AI collecting data on their work activities. Two out of five (41%) of workers say they would be more comfortable trusting a recommendation from AI with more security <\/p>\n
The main concerns preventing workers from using AI at work are security (31%) and privacy (30%). Interestingly, Gen Z (43%), and millennials (45%) are more concerned about privacy and security at work than Gen X (29%), and baby boomers (23%).<\/p>\n
AI has produced a huge change in the way we interact with bots and assistants. In a few years, when AI is so ubiquitous and we no longer are aware of it, will we still be so concerned about Big Brother listening in and invading our privacy? I think, by then, most of us will no longer care.<\/p>\n