{"id":27829,"date":"2019-07-14T12:00:05","date_gmt":"2019-07-14T12:00:05","guid":{"rendered":"http:\/\/3ee8e4ee-f493-43a1-8cc7-f4936709f33a"},"modified":"2019-07-14T12:00:05","modified_gmt":"2019-07-14T12:00:05","slug":"an-it-security-salesman-told-me-his-software-doesnt-work","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/an-it-security-salesman-told-me-his-software-doesnt-work\/","title":{"rendered":"An IT security salesman told me his software doesn&#8217;t work"},"content":{"rendered":"<p><span class=\"img aspect-set\"><img decoding=\"async\" src=\"https:\/\/zdnet1.cbsistatic.com\/hub\/i\/2015\/07\/23\/b8953f82-2432-42ff-a866-f880dc6a7abd\/1dbda149d504808f324502a79f64bb52\/4.jpg\" class alt=\"4.jpg\"><\/span><\/p>\n<p><span class=\"caption\">Someone, somewhere can always get in.<\/span><\/p>\n<p><span class=\"credit\">CNET<\/span><\/p>\n<p>I just wanted a day off.<\/p>\n<p>So I wandered to a public golf course for some sunshine and the hope of just one decent tee-shot.<\/p>\n<p>When you wander out to play golf on your own, you never know whom you might meet.<\/p>\n<p>I&#8217;ve learned what it feels like to go into a burning building, thanks to a golfing firefighter. I&#8217;ve learned what it feels like to fly a covert mission to Iraq from a young golfing Air Force pilot.<\/p>\n<p>This time, the play was slow, and two men caught up with me. One was instantly affable and a good golfer.<\/p>\n<p>He wanted to chat, and he was good at that, too.<\/p>\n<p>Given that this was a weekday, I asked him how often he played.<\/p>\n<section class=\"sharethrough-top\" data-component=\"medusaContentRecommendation\" data-medusa-content-recommendation-options=\"{&quot;promo&quot;:&quot;promo_ZD_recommendation_sharethrough_top_in_article_desktop&quot;,&quot;spot&quot;:&quot;dfp-in-article&quot;}\">\n<\/section>\n<p>&#8220;Around three times a week,&#8221; he replied.<\/p>\n<p>&#8220;How can you do that?&#8221; I wondered.<\/p>\n<p>&#8220;I have a great boss who only cares about me making my quotas.&#8221;<\/p>\n<p>&#8220;So you&#8217;re a salesman? What do you sell?&#8221;<\/p>\n<p>&#8220;IT <a href=\"https:\/\/www.zdnet.com\/topic\/security\/\" target=\"_blank\" rel=\"noopener noreferrer\">security software<\/a>,&#8221; he said.<\/p>\n<p>If there&#8217;s one product that most businesses crave these days, it&#8217;s this one. Hacks <a href=\"https:\/\/www.zdnet.com\/article\/fieldwork-software-database-exposed-full-credit-card-details-of-business-customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">cost businesses millions<\/a>. Why some cities <a href=\"https:\/\/www.zdnet.com\/article\/second-florida-city-pays-giant-ransom-to-ransomware-gang-in-a-week\/\" target=\"_blank\" rel=\"noopener noreferrer\">are even paying hefty ransoms to get their data back<\/a>.<\/p>\n<p>Many IT and security professionals <a href=\"https:\/\/www.zdnet.com\/article\/it-professionals-think-normal-people-are-stupid\/\" target=\"_blank\" rel=\"noopener noreferrer\">blame ignorant, careless employees for most of the issues<\/a>. Some research <a href=\"https:\/\/www.youtube.com\/watch?v=dzOTQ5J4f-A\" target=\"_blank\" rel=\"noopener noreferrer\">suggests that millennial employees are the most blas\u00e9<\/a> about the whole thing.<\/p>\n<p>Yet my conversation with this IT security salesman took a strange turn.<\/p>\n<p>We were waiting to tee off, and suddenly he said, entirely unprompted: &#8220;You know, our product doesn&#8217;t work.&#8221;<\/p>\n<p>Ah. Oh.<\/p>\n<p>What do you say to that? Did he want to unburden himself? Perhaps he merely wanted to be disarming just before I (tried to) hit the ball.<\/p>\n<p>His company is, how can I put it, quite well known in its field. So I had to ask: &#8220;Wait, you&#8217;re selling stuff you know doesn&#8217;t work?&#8221;<\/p>\n<p>&#8220;Most of the hackers are always one step ahead,&#8221; he said. &#8220;It doesn&#8217;t matter what the security software is, they&#8217;ll find a way around it.&#8221;<\/p>\n<p>&#8220;And there&#8217;s no way of catching them?&#8221;<\/p>\n<p>&#8220;Most of them are overseas. If you can even find where they are. Even if you know what country they&#8217;re in, their government doesn&#8217;t care and won&#8217;t do anything about it,&#8221; he explained.<\/p>\n<p>&#8220;So there&#8217;s nothing anyone can do?&#8221;<\/p>\n<p>&#8220;Not really, no,&#8221; he said after he hit a very nice three-iron.<\/p>\n<p>What a strange place we&#8217;re in when businesses are fighting mysterious adversaries and apparently don&#8217;t have the tools to truly defend themselves.<\/p>\n<p>It doesn&#8217;t matter if the company is small or large. It doesn&#8217;t seem to matter, even, if the company <a href=\"https:\/\/www.zdnet.com\/article\/microsoft-to-windows-10-users-patch-secure-boot-now-against-critical-bug\/\" target=\"_blank\" rel=\"noopener noreferrer\">is supposed to have some sort of software expertise<\/a>.<\/p>\n<p>It seems as if every new piece of software &#8212; and the old pieces, for that matter &#8212; has at least one cat-flap through which a hacker can enter.<\/p>\n<p>It was, indeed, disarming to hear this salesman talk about his job with a benign resignation. He wasn&#8217;t arrogant, merely matter-of-fact.<\/p>\n<p>I had to ask the obvious question: &#8220;Don&#8217;t you feel bad about selling something that you know doesn&#8217;t work?&#8221;<\/p>\n<p>&#8220;Our software is pretty good, compared to most of the others, so no, I don&#8217;t feel bad. And anyway, I get to play golf three times a week.&#8221;<\/p>\n<p> READ MORE <a href=\"https:\/\/www.zdnet.com\/article\/an-it-security-salesman-told-me-his-software-doesnt-work\/#ftag=RSSbaffb68\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A random encounter with a professional reveals the inherent issues with IT security.<br \/>\nREAD MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":27830,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[62],"tags":[],"class_list":["post-27829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zdnet-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>An IT security salesman told me his software doesn&#039;t work 2026 | ThreatsHub Cybersecurity 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