{"id":24504,"date":"2019-01-18T13:47:59","date_gmt":"2019-01-18T13:47:59","guid":{"rendered":"https:\/\/www.threatshub.org\/blog\/microsoft-partner-portal-exposes-every-support-request-filed-worldwide-today\/"},"modified":"2019-01-18T13:47:59","modified_gmt":"2019-01-18T13:47:59","slug":"microsoft-partner-portal-exposes-every-support-request-filed-worldwide-today","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/microsoft-partner-portal-exposes-every-support-request-filed-worldwide-today\/","title":{"rendered":"Microsoft partner portal &#8216;exposes &#8216;every&#8217; support request filed worldwide&#8217; today"},"content":{"rendered":"<p><strong class=\"trailer\">Exclusive<\/strong> Alarmed Microsoft support partners can currently view support tickets submitted from all over the world, in what appears to be a very wide-ranging blunder by the Redmond-based biz.<\/p>\n<p>\u201cAt the moment in the Microsoft Partner Portal you can see every ticket title for every support request worldwide!\u201d Stuart Crane of IT biz Everon told us this morning.<\/p>\n<div class=\"CaptionedImage Center Border\" readability=\"7\"><a href=\"https:\/\/regmedia.co.uk\/2019\/01\/18\/ms_partner_portal_visibility.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/regmedia.co.uk\/2019\/01\/18\/ms_partner_portal_visibility.png?x=648&amp;y=231&amp;infer_y=1\" alt=\"Microsoft partner portal exposing every single filed support ticket\" title=\"Microsoft partner portal exposing every single filed support ticket\" height=\"231\" width=\"648\"\/><\/a><\/p>\n<p class=\"text_center\">Microsoft\u2019s partner portal is exposing &#8216;every single&#8217; filed support ticket. Click to enlarge<\/p>\n<\/div>\n<p>Another Microsoft partner, Warren Lloyd of Ilkley IT services, added: \u201cYou can&#8217;t see the contents of the ticket, but you can see the case number and title&#8230; So you can\u2019t see any customer info, just the title of what\u2019s been submitted.\u201d<\/p>\n<div class=\"CaptionedImage Center Border\" readability=\"7\"><a href=\"https:\/\/regmedia.co.uk\/2019\/01\/18\/microsort_partner_portal.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/regmedia.co.uk\/2019\/01\/18\/microsort_partner_portal.png?x=648&amp;y=312&amp;infer_y=1\" alt=\"MS partner portal exposing every support request made worldwide\" title=\"MS partner portal exposing every support request made worldwide\" height=\"312\" width=\"648\"\/><\/a><\/p>\n<p class=\"text_center\">Another view of the partner portal problem. Click to enlarge<\/p>\n<\/div>\n<p>Another Microsoft small biz specialist contacted us to say &#8220;Logged on to my Microsoft Partner portal to check status of a ticket I have open with them only to see lots of tickets which are not ours&#8221;.<\/p>\n<p>With no customer details being visible, it is unlikely this embarrassing SNAFU will get MS in trouble with data protection laws or watchdogs. However, the cockup will leave the American multinational with more than a few red faces.<\/p>\n<p>Such a thing doesn\u2019t appear to have happened before \u2013 at least, not that is recorded in <em>El Reg<\/em>\u2019s extensive archives, brimming as they are with tales of TITSUPs and SNAFUs and general wail-inducing failures.<\/p>\n<p>Microsoft said it would get back to us when we asked what had happene and why this happened. We\u2019ll update this article when the company responds again. \u00ae<\/p>\n<p>READ MORE <a href=\"http:\/\/go.theregister.com\/feed\/www.theregister.co.uk\/2019\/01\/18\/microsoft_partner_portal_support_request_data_visible\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>No customer data visible but hell&#8217;s bells, Redmond, what have you borked now? Exclusive\u00a0 Alarmed Microsoft support partners can currently view support tickets submitted from all over the world, in what appears to be a very wide-ranging blunder by the Redmond-based biz.\u2026 READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":24505,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[63],"tags":[],"class_list":["post-24504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-register"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft partner portal &#039;exposes &#039;every&#039; support request filed worldwide&#039; today 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security 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