{"id":2286,"date":"2018-06-01T13:12:58","date_gmt":"2018-06-01T13:12:58","guid":{"rendered":"https:\/\/kasperskycontenthub.com\/threatpost\/?p=132436"},"modified":"2018-06-01T13:12:58","modified_gmt":"2018-06-01T13:12:58","slug":"ticketfly-major-concert-venues-still-offline-after-hack","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/ticketfly-major-concert-venues-still-offline-after-hack\/","title":{"rendered":"Ticketfly, Major Concert Venues Still Offline After Hack"},"content":{"rendered":"<div class=\"media_block\"><\/div>\n<div><img decoding=\"async\" src=\"https:\/\/media.kasperskycontenthub.com\/wp-content\/uploads\/sites\/31\/2018\/04\/03111404\/Security-Breach-Investigation.jpg\" class=\"ff-og-image-inserted\"\/><\/div>\n<p>Ticketfly and several major venues\u2019 services are still offline Friday morning as they struggle to recover from a major hack that have brought down their websites and disrupted several public on-sale concert tickets.<\/p>\n<p>Ticket distribution service Ticketfly\u00a0said in a <a href=\"https:\/\/support.ticketfly.com\/customer\/portal\/articles\/2941983-ticketfly-cyber-security-update\">statement<\/a> that it has launched an ongoing investigation into the incident and has yet to confirm the \u201cextent of the unauthorized access\u201d after the attack first surfaced Thursday. The company said it doesn\u2019t know when the sites will be back online.<\/p>\n<p>\u201cWe\u2019ve determined that Ticketfly.com has been the target of a cyber-incident,\u201d a Ticketfly spokesperson told Threatpost in an email. \u201cOut of an abundance of caution, we have taken all Ticketfly systems temporarily offline as we continue to look into the issue. We realize the gravity of this decision, but the security of client and customer data is our top priority. We are working tirelessly, and in coordination with leading third-party forensic experts, to get our clients back up and running.\u201d<\/p>\n<p>Customers who went to Ticketfly\u2019s homepage found a picture posted with the title \u201cTicketfly HacKeD By IsHaKdZ\u201d that said [sic]: \u201cYour Security Down im Not Sorry\u2026 Next time I will publish database \u2018backstage.&#8217;\u201d<\/p>\n<p>The hacker also left a yandex.com email account.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Check the homepage. <a href=\"https:\/\/t.co\/KPDu6PsjIJ\">pic.twitter.com\/KPDu6PsjIJ<\/a><\/p>\n<p>\u2014 Michael Stenberg (@MichaelStenberg) <a href=\"https:\/\/twitter.com\/MichaelStenberg\/status\/1002047641272778752?ref_src=twsrc%5Etfw\">May 31, 2018<\/a><\/p>\n<\/blockquote>\n<p>According to a report by Motherboard, the hacker notified Ticketfly about a vulnerability enabling the data breach, and then asked for one bitcoin (around $7,500) in exchange for the information.<\/p>\n<p>Ticketfly did not respond to further questions about the timeline and scope of the breach, or the data impacted.<\/p>\n<p>The ticket distribution service, which is owned by Eventbrite, services several concert venues including I.M.P. Concerts, Canton Hall, Brooklyn Bowl and The Anthem. The cyber-breach also led to the shutdown of many of their websites, instead returning a message explaining that their sites were compromised and that they\u2019re moving public on sales to popular concerts \u2013 like Florence + The Machine \u2013 to a different date.<\/p>\n<p>\u201cTicketfly is still working hard to securely restore its ticketing system as well as our sites, but it\u2019s unlikely that it\u2019ll be before tomorrow\u2019s scheduled on-sales. As such, we\u2019re moving the following public on-sales to next week \u2013 please note the new dates\/times for each,\u201d said a note on both The Anthem and IMP\u2019s websites.<\/p>\n<p>The \u201cbackstage\u201d database that the hacker referred to may contain client information, but that is so far unknown.<\/p>\n<p>\u201cWhile the company hasn\u2019t confirmed a breach of customer data has occurred, at face value the hacker\u2019s claim \u2014 that he\/she managed to access their database via an unpatched vulnerability or misconfiguration \u2014 is well within the realm of possibility,\u201d said Netskope CEO Sanjay Beri. \u201cWe\u2019ve seen this time and time again with organizations failing to properly secure their data, resulting in the exposure of massive datasets on the web.\u201d<\/p>\n<p>Ticketfly encouraged venue owners and operators to use social channels to communicate with fans, but the breach has led to confusion and anger from ticket buyers and concert goers, who took to Twitter to express their frustrations and questions:<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">There is an onsale tomorrow for a concert. I believe you are the only point of sale. Supposed to be at 10am tomorrow for distillers in Las Vegas. Can you please advise on this. Will the sale be postponed??<\/p>\n<p>\u2014 Neena Gill (@neenakill) <a href=\"https:\/\/twitter.com\/neenakill\/status\/1002406302277095431?ref_src=twsrc%5Etfw\">June 1, 2018<\/a><\/p>\n<\/blockquote>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Ummm\u2026.what about tix &amp; pkng passes for a weekend event that starts today? <a href=\"https:\/\/twitter.com\/hashtag\/capitaljazzfest2018?src=hash&amp;ref_src=twsrc%5Etfw\">#capitaljazzfest2018<\/a> \u2013 drove 5hrs, got hotel for 4 days, &amp; no ability 2 access our tix. What can we do? Please help!<\/p>\n<p>\u2014 CJ (@TnkerBelle) <a href=\"https:\/\/twitter.com\/TnkerBelle\/status\/1002485865044758530?ref_src=twsrc%5Etfw\">June 1, 2018<\/a><\/p>\n<\/blockquote>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Is my personal information compromised?<\/p>\n<p>\u2014 Tyler Churchill (@_TylerChurchill) <a href=\"https:\/\/twitter.com\/_TylerChurchill\/status\/1002189252346576897?ref_src=twsrc%5Etfw\">May 31, 2018<\/a><\/p>\n<\/blockquote>\n<p>The company\u2019s website was still down at the time of publication on Friday morning.<\/p>\n<p>READ MORE <a href=\"https:\/\/threatpost.com\/ticketfly-major-concert-venues-still-offline-after-hack\/132436\/\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cyber-attack has brought the websites of both ticket distribution service Ticketfly \u2013 and the major venues it services \u2013 offline on Thursday. READ MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":2287,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[3],"tags":[1041,1042,1043,18,1044,69],"class_list":["post-2286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-threatpost","tag-cyber-attack","tag-cyber-breach","tag-cyber-ransom","tag-hacks","tag-ticketfly-cyber-attack","tag-web-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ticketfly, Major Concert Venues Still Offline After Hack 2026 | ThreatsHub Cybersecurity News<\/title>\n<meta name=\"description\" content=\"ThreatsHub Cybersecurity News | ThreatsHub.org | Cloud Security &amp; Cyber Threats Analysis Hub. 100% Free OSINT Threat Intelligent and Cybersecurity News.\" \/>\n<meta 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