{"id":1200,"date":"2018-05-24T17:57:52","date_gmt":"2018-05-24T17:57:52","guid":{"rendered":"http:\/\/8e0ebc80-2f4e-4d10-85e5-0dbef5eb85e9"},"modified":"2018-05-24T17:57:52","modified_gmt":"2018-05-24T17:57:52","slug":"t-mobile-bug-let-anyone-see-any-customers-account-details","status":"publish","type":"post","link":"https:\/\/www.threatshub.org\/blog\/t-mobile-bug-let-anyone-see-any-customers-account-details\/","title":{"rendered":"T-Mobile bug let anyone see any customer&#8217;s account details"},"content":{"rendered":"<p><span class=\"img aspect-set\"><img decoding=\"async\" src=\"https:\/\/zdnet4.cbsistatic.com\/hub\/i\/r\/2018\/05\/24\/f58efb81-40bb-4b5f-8206-2a8a81b78cd9\/resize\/770xauto\/3be20a518a3dd3af69e4a342ed6fcd67\/times-square.jpg\" class=\"\" alt=\"\" height=\"auto\" width=\"770\"\/><\/span><\/p>\n<p><span class=\"caption\">&#8220;It&#8217;s your data. Keep it,&#8221; says T-Mobile&#8217;s store in Times Square, New York City. Except when the company is leaking it. (Image: file photo)<\/span><\/p>\n<p>A bug in T-Mobile&#8217;s website let anyone access the personal account details of any customer with just their cell phone number.<\/p>\n<p>The flaw, since fixed, could have been exploited by anyone who knew where to look &#8212; a little-known T-Mobile subdomain that staff use as a customer care portal to access the company&#8217;s internal tools. The subdomain &#8212; <a href=\"https:\/\/promotool.t-mobile.com\/\" target=\"_blank\">promotool.t-mobile.com<\/a>, which can be easily found on search engines &#8212; contained a hidden API that would return T-Mobile customer data simply by adding the customer&#8217;s cell phone number to the end of the web address.<\/p>\n<p>Although the API is understood to be used by T-Mobile staff to look up account details, it wasn&#8217;t protected with a password and could be easily used by anyone.<\/p>\n<p>The returned data included a customer&#8217;s full name, postal address, billing account number, and in some cases information about tax identification numbers. The data also included customers&#8217; account information, such as if a bill is past-due or if the customer had their service suspended.<\/p>\n<p>The data also included references to account PINs used by customers as a security question when contacting phone support. Anyone could use that information to hijack accounts.<\/p>\n<p>T-Mobile pulled the API offline a day after it was reported in early April by security researcher Ryan Stevenson, who was later awarded $1,000 in a bug bounty.<\/p>\n<p>Stevenson sent <em>ZDNet<\/em> several screenshots of customer data returned from the working API.<\/p>\n<section class=\"sharethrough-top\" data-component=\"medusaContentRecommendation\" data-medusa-content-recommendation-options=\"{&quot;promo&quot;:&quot;promo_ZD_recommendation_sharethrough_top_in_article_desktop&quot;,&quot;spot&quot;:&quot;dfp-in-article&quot;}\">\n<\/section>\n<p>A T-Mobile spokesperson said: &#8220;The bug bounty program exists so that researchers can alert us to vulnerabilities, which is what happened here, and we support this type of responsible and coordinated disclosure.&#8221;<\/p>\n<p>&#8220;The bug was patched as soon as possible and we have no evidence that any customer information was accessed,&#8221; the spokesperson added.<\/p>\n<p>T-Mobile had 74 million customers, as of <a href=\"https:\/\/newsroom.t-mobile.com\/news-and-blogs\/q1-2018-earnings.htm\" target=\"_blank\">the company&#8217;s last earnings call<\/a> earlier this month.<\/p>\n<p>The bug is nearly identical to an exposed API issue found last year that was located on a different T-Mobile subdomain, as <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/wjx3e4\/t-mobile-website-allowed-hackers-to-access-your-account-data-with-just-your-phone-number\" target=\"_blank\">reported by <em>Motherboard<\/em><\/a>.<\/p>\n<p>Although T-Mobile said at the time it found &#8220;no evidence&#8221; that customer data was stolen, it later transpired that hackers already found the exposed API and had been exploiting the bug for weeks. The hackers proved this by providing the <em>Motherboard<\/em> reporter with his own data.<\/p>\n<p>It&#8217;s not known how long this most recent API was exposed. A historical search of <a href=\"https:\/\/web.archive.org\/web\/*\/http:\/\/promotool.t-mobile.com:80\/\" target=\"_blank\">the portal on the Wayback Machine<\/a> suggests the site has been live since at least October.<\/p>\n<p>T-Mobile is currently in <a href=\"https:\/\/www.zdnet.com\/article\/t-mobile-and-sprint-to-merge-finally-strutting-5g-clout\/\" target=\"_blank\">a $26 billion merger agreement<\/a> with Sprint. The deal is expected to close, subject to regulatory approval, next year.<\/p>\n<div class=\"relatedContent alignNone\" readability=\"7.7336683417085\">\n<p class=\"title\"><a href=\"https:\/\/medium.com\/@zackwhittaker\/how-to-contact-me-securely-38dc5c5bc756\" data-omniture-track=\"moduleClick\" data-omniture-track-data=\"{&quot;moduleInfo&quot;: &quot;pinbox&quot;, &quot;pageType&quot;: &quot;article&quot;}\">Contact me securely<\/a><\/p>\n<p class=\"dek\">Zack Whittaker can be reached securely on Signal and WhatsApp at 646-755\u20138849, and his PGP fingerprint for email is: 4D0E 92F2 E36A EC51 DAAE 5D97 CB8C 15FA EB6C EEA5.<\/p>\n<p class=\"read-more\"><a href=\"https:\/\/medium.com\/@zackwhittaker\/how-to-contact-me-securely-38dc5c5bc756\" data-omniture-track=\"moduleClick\" data-omniture-track-data=\"{&quot;moduleInfo&quot;: &quot;pinbox&quot;, &quot;pageType&quot;: &quot;article&quot;}\">Read More<\/a><\/p>\n<\/div>\n<div class=\"relatedContent alignNone\">\n<h3 class=\"heading\"><span class=\"int\">ZDNET INVESTIGATIONS<\/span><\/h3>\n<\/div>\n<p>READ MORE <a href=\"https:\/\/www.zdnet.com\/article\/tmobile-bug-let-anyone-see-any-customers-account-details\/#ftag=RSSbaffb68\">HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Exclusive: The exposed lookup tool let anyone run a customer&#8217;s phone number &#8212; and obtain their home address and account PIN, used to contact phone support.<br \/>\nREAD MORE HERE&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1201,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_layout":"default_layout","footnotes":""},"categories":[62],"tags":[],"class_list":["post-1200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zdnet-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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